Our JM28 brick customer is a large industrial enterprise located in the Midwest of the United States, focusing on the manufacture and maintenance of high-temperature furnaces and heat treatment equipment. At present, the customer is in urgent need of insulation bricks to improve the thermal efficiency and service life of its equipment.
![JM28 bricks](https://rsxwrefractory.com/wp-content/uploads/2024/06/JM28-bricks.jpg)
Customers’ demand for refractory insulation bricks
The client’s main need was to find an efficient thermal insulation brick that could provide excellent thermal isolation under high-temperature conditions while also having high mechanical strength and durability. The client was particularly concerned about the thermal stability and thermal shock resistance of the material.
Rongsheng Refractory Company Solution
After understanding the customer’s needs in detail, we recommended JM28 insulation bricks. This brick has the following advantages:
- Excellent insulation performance: low thermal conductivity, can effectively reduce heat loss.
- High-temperature stability: can maintain structural stability in high-temperature environments, not easy to deform.
- Thermal shock resistance: suitable for working conditions with drastic temperature changes, reducing the risk of cracks and damage.
- Lightweight and high strength: lightweight, but with sufficient mechanical strength, easy to construct and install.
![JM28 insulation bricks](https://rsxwrefractory.com/wp-content/uploads/2024/06/JM28-insulation-bricks.jpg)
JM28 brick exported to the United States
- Preliminary negotiation and sample testing: We held several video conferences with the customer to introduce the performance and advantages of JM28 insulation bricks in detail. The customer showed great interest in our products and asked for samples for testing.
- Sample testing and feedback: The customer conducted rigorous testing on the samples, including thermal conductivity, compressive strength, and thermal shock stability. The test results showed that JM28 insulation bricks met the customer’s requirements and showed excellent performance.
- Contract signing and production arrangement: After the sample test passed, we formally signed a supply contract with the customer. The contract clearly stated the supply quantity, delivery time, and payment method. We immediately arranged production.
- Logistics and transportation: We delivered the goods on schedule. After the JM28 bricks arrived safely at the customer’s site, we would keep in touch at any time if there were any problems in use.
![JM28 bricks](https://rsxwrefractory.com/wp-content/uploads/2024/06/JM28-bricks-1.jpg)
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