Ceramic fireproof blanket exported to Sri Lanka

The customer is a manufacturing company in Sri Lanka mainly engaged in steel smelting and metal processing. The customer needs a material that can effectively insulate and reduce heat loss for the insulation of its furnace and other high-temperature equipment. The company has used the ceramic fireproof blanket we provided before and was very satisfied with its performance, which is why they purchased it again this time.

Reasons for recommending purchasing ceramic fiber blanket

• High-temperature resistance: The operating temperature of ceramic fiber blankets can reach 1260°C or even higher, which is fully suitable for high-temperature environments such as steel smelting.
• Excellent thermal insulation: The material has low thermal conductivity, which can effectively reduce heat loss and improve the energy efficiency of equipment.
• Lightweight and easy to construct: Ceramic fiber blanket is lighter than traditional refractory bricks, easy to transport and construct, and reduces installation time and labor costs.
• Environmental protection and safety: Non-toxic and pollution-free, in line with Sri Lanka’s environmental protection standards, and meet customers’ production environment requirements.

Cooperation process with Sri Lankan customers on ceramic fiber blanket

1. Initial communication and confirmation
   Due to the good cooperation before, the customer clearly stated that he was very satisfied with our products and services in this purchase. We communicated with the customer again in detail and confirmed the specifications, quantity, and delivery time of the required products. The customer particularly emphasized that he hoped to shorten the delivery cycle as much as possible. This time, the customer purchased a small quantity, and the insulation material factory had ceramic fiber blankets in stock, so we could ship to the customer quickly.
2. Shipping and logistics
   After strict quality inspection, the products were shipped to Sri Lanka in a timely manner. After the customer received the goods, we also provided relevant suggestions on product use and installation to ensure that the customer could maximize the performance of the ceramic fiber blanket.
3. After-sales service and customer feedback
   After the product arrived, we continued to provide after-sales service to help customers with installation and commissioning. Due to the simple construction of the ceramic fiber blanket, the customer quickly completed the insulation work of the equipment and immediately put it into production. After a period of use, the customer reported that the thermal insulation effect and high-temperature resistance of the ceramic fiber blanket met expectations, and there were no difficulties during the construction process.

Customer feedback

The customer said that the ceramic fiber blanket not only helped them greatly reduce energy consumption in terms of energy saving, but also protected the equipment more effectively and extended the service life of the equipment. Due to the previous good experience and the success of this cooperation, the customer said that he would continue to maintain a long-term cooperative relationship with us.